Article 1 (Purpose)

These terms set out the conditions and procedures for using the Four Pillars reading service provided by Saju and Me(the “Service”), and the rights and obligations of users and of the Service.

Article 2 (What the Service does)

• It computes a Four Pillars chart from the date and time of birth you enter, and “Hyeon” answers your questions on the basis of that chart.
• Every answer begins with a verdict, either “yes” or “no”.
• Each profile keeps its own record, and earlier conversations are remembered so a reading can continue.

Article 3 (Nature of the readings, and limits of liability)

Answers are reference information based on traditional Four Pillars interpretation. They do not guarantee the future or predict any particular outcome.

• The Service does not replace diagnosis or advice from a professional in medicine, law, tax or investment. For decisions about health, legal disputes or managing assets, please consult a professional in that field.
• Decisions you make with reference to an answer, and their outcomes, are your responsibility.
• If the date or time of birth you enter differs from fact, the chart itself differs, and we are not responsible for differences in the answer that follow.

Article 4 (Fees and limits)

Paid subscription fees and usage limits are as follows. All amounts include VAT.

• The monthly limit is counted from the day your billing cycle starts. Unused conversations do not carry over.
• Within the monthly limit there is no restriction on how many questions you ask in a day.
• After signing up you may ask 2 questions free in total. That allowance is not refilled.

Conversation passes

While subscribed, once you use up your monthly limit you may buy a pass for 10 more conversations. It costs the same per conversation as your current plan.

Referral rewards

• If a new user signs up through a referral link and pays for their first paid plan, the referrer receives 5 conversations. The referred user receives no separate referral reward.
• The referrer must have an active paid plan when the friend makes that first payment. The reward is granted after the payment has not been fully refunded for 7 days.
• A referrer may receive rewards for up to 3 friends, for 15 conversations in total. Granted conversations are valid for one year and can still be used within that year after the referrer cancels their subscription.
• Referral rewards cannot be exchanged for cash, transferred to another account or refunded.
• Where self-referral, duplicate accounts, fraudulent payment or a chargeback is confirmed, unused referral rewards may be revoked and future participation restricted. We do not create a negative balance for rewards already used.

Article 5 (Payment and plan changes)

• The subscription is charged automatically on the same day each month. In a month without that date, it is charged on the last day of that month.
• From 3 days before the next payment date, the amount and date are shown inside the Service.
• Moving to a higher plan takes effect immediately and starts a new one-month period that day. You pay the new plan's monthly price minus the amount for the unused remainder of your current plan, and your billing date moves to the start of the new period. Unused conversations from the previous plan do not carry over; the new plan's full allowance is provided.
• Moving to a lower plan takes effect from the next payment date. Until then you keep using your current plan.
• If moving to a lower plan puts you over the profile limit, the profiles above the limit are locked, but their charts and conversation records are kept, not deleted. Moving back up unlocks them.

Payment methods are not connected yet, so changing your plan on screen does not actually charge you. We will give notice inside the Service before billing begins.

Article 6 (Withdrawal and refunds)

Subscriptions

• Refunds apply only to your current one-month period. Past periods are not refundable.
• If it is within 7 days of the start of the period and you have not used a single conversation from your subscription in that period, we refund that period's price in full.
• If you have already used a conversation, content is treated as having been delivered, so a full refund is not possible. We refund the part of the period's price for the remaining time, pro-rated (rounded up to the nearest 10 won).
• A period that started by moving to a higher plan is calculated on the new plan's monthly price, and the amount credited from your previous plan is returned as well.
• A refund ends the subscription immediately and your account returns to free use. Remaining conversation passes stay as they are.
• If a fault or outage in the Service made normal use impossible, we refund for the period you could not use, or extend your period by that much.

Conversation passes (one-time purchase)

• If it is within 7 days of purchase and you have not used a single conversation, we refund in full.
• If you have used some of them, we refund the unused count multiplied by the per-conversation rate you paid. For example, if you used 3 of a 10-conversation pass, we refund the remaining 7.
• A pass is valid for one year from the date of purchase. After that, any unused conversations expire, and expired conversations are not refundable.
• Passes can be bought while you have an active subscription. If you cancel your subscription, you can still use your remaining conversations until the pass expires.

Refund requests go to support@sajuandme.com and are handled within 3 business days of receipt.

Article 7 (Cancellation)

Subscriptions renew automatically on each payment date. We email you the upcoming payment date and amount 3 days before each renewal.

You may cancel your subscription at any time. Cancellation is accepted immediately and you are not charged for the next cycle. You keep full use until the period you have already paid for ends, and your profiles and conversation records are kept after cancellation until you delete them yourself.

Article 8 (User obligations)

• When entering someone else's date of birth, please tell them or obtain their consent.
• You may not call the Service in bulk by automated means, or collect answers in order to build a similar service.
• You may not sell or share an account or a chat so that several people use it between them.
• You may not request a reading for the purpose of harming another person or for unlawful acts.

Article 9 (Restriction of use)

Where Article 8 is breached, the Service may restrict use after prior notice. Where the breach immediately disrupts operation, such as automated bulk calls, we may restrict first and notify afterwards. If use is restricted through no fault of yours, we refund the amount for the remaining period.

Article 10 (If you are in crisis)

If something in a conversation suggests your safety is at risk, the Service will point you to professional support, regardless of your plan or how many conversations you have left. That message does not count against your conversations. The Service does not provide crisis intervention or therapy. If you need urgent help, please contact your local emergency number or a crisis line in your country.

Article 11 (Intellectual property)

Rights in the screens, wording and readings provided by the Service belong to the Service. You may use or share the answers you receive personally, but you may not resell them commercially or use them to build a similar service.

Article 12 (Changes to these terms)

When these terms change, we give notice inside the Service from 7 days before they take effect. Changes unfavourable to users are announced 30 days in advance, and if you do not agree to a change you may cancel.

Article 13 (Dispute resolution)

Disputes relating to use of the Service are governed by the law of the Republic of Korea. Please tell us at support@sajuandme.com first and we will discuss it in good faith. If discussion does not resolve it, a claim may be brought before the court with jurisdiction under the Korean Civil Procedure Act.

For how personal data is collected and used, please see the Privacy Policy.